Onta Education ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and disclose your information. We value your trust and are dedicated to ensuring that your personal information is kept safe and used responsibly.
We collect personal information like your name, email, and payment details when you register. We also collect usage data like your IP address and browsing habits. This information helps us understand how you use our services and allows us to tailor our offerings to better meet your needs.
We use your data to provide and improve our services, process payments and communicate with you about updates and promotions. Additionally, we may use your information to personalize your experience, conduct research, and perform analytics to enhance our platform.
We implement measures to protect your data, but no method is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security and encourage you to take necessary precautions as well.
We do not sell your information. We may share it with service providers who assist us in our operations, provided they keep it confidential. These partners are contractually obligated to use your data solely for the purposes of providing services to us and are required to protect your information.
You can access, update or delete your personal information. Contact us to exercise these rights. If you have any concerns about how we handle your data, you have the right to lodge a complaint with the relevant data protection authority.
We may update this policy. Check this page periodically for changes. Any changes we make will be posted on this page, and if the changes are significant, we will provide a more prominent notice or notify you directly via email.
For questions, contact us at info@ontaedu.com. We are here to help and address any concerns you may have regarding this Privacy Policy or our data practices.
You can cancel your subscription or any service you have purchased from Onta Education at any time. To cancel, please contact us at info@ontaedu.com or use the cancellation option available in your account settings. Please note that cancellation requests must be received at least 24 hours before your next billing cycle to avoid being charged for the upcoming period.
Refunds are available for cancellations made within the first 30 days of the subscription or service purchase. If you are not satisfied with our services within this period, please contact us at info@ontaedu.com with your request and reason for the refund. Refunds will be processed within 10 business days and credited back to your original payment method. After the initial 30-day period, refunds are not available except in cases where there has been a service failure or error on our part.
For any further questions regarding cancellations and refunds, please contact us at info@ontaedu.com.
